Frequently Asked Questions
Can I come and visit you?
Yes you can via appointment. You can make an appointment on via the link at the top of the page.
How long does it take to frame my artwork?
Our turnaround is usually between 7 – 11 weeks depending on how busy we are.
For faster turnaround we offer an expedited service for a fee.
I want a certain sized border on my mount, is this possible?
Yes. We will suggest sizes if you’re not sure, but if you know what you want just add to the notes when filling out our form.
What materials do you use?
We use acid-free conservation backing and mount board throughout all our framing. We use acid- free tape for all hinging.
We use spacers / fillets on all artwork (except window mounted) in order to keep the artwork away from the glass, which any long term damage appearing due to condensation being trapped.
How do I order?
Fill out the form here and we’ll get back to you with any advice and a quote. If you know what you want just click the relevant boxes, if not just leave a comment with some info and upload a photo so we can suggest frame options.
If easier, you can just send us an email at [email protected]
Do you deliver to my area? How does it work?
We work with local couriers who can safely transport and install artwork.
If you’re not within our delivery area you’re welcome to come to our studio or we can quote for delivery to your location.
Do you frame canvas or fabrics?
Yes we can frame these, just let us know in the comments section of the form and we’ll get back to you with some options.
Do you offer mount cutting services?
Yes we do. We can cut window mounts to size
Do you offer any discounts for artists or galleries?
Yes, we offer discounts for artists, galleries and bulk orders. Please enquire for more details [email protected]
Do you offer printing?
We work with our neighbours Printer of Dreams , who offer fine art, illustration and photographic giclée print services up to A1 in size, and with their studio being just down the road in Homerton we can manage everything for you from printing to finished frame.
If you require printing, just email us with any files and specs.
I want a certain coloured mount / style of frame that you don't offer. Can you get it for me?
We try and keep our options streamlined to keep our prices down and make your life easier. However, if there’s something specific you want, we will try and accommodate. Just enquire [email protected]
Any other issues?
Please contact us on [email protected]